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Customer Reviews

Various customer reviews – thank you to those that took the time.

Belford – 21st September 20

An excellent light, airy flat, with high ceilings and modern fittings – all scrupulously clean. Beds are simply splendid – we slept very well. We appreciated the welcome gifts – especially milk, tea & biscuits after a long drive.

We had an issue to which the owner responded very promptly, turning up and resolving the problem, all on a Sunday afternoon. Thank you!

Mr & Mrs Robert Bates.

Tower – 16th September 20

We greatly enjoyed the stay at the Tower apartment We found it of a very high standard and of course most interesting place to stay. It’s tower is possibly one of the highest points to sit in the whole of Harrogate and the vistas are fabulous day and night.

Tower – 28th August 20

Hi Jill,

Spent a wonderful couple of days in our favourite Harrogate apartment, everything was just right as always.

Clean and tidy, good communications regarding entry and access. Plenty of information about the apartment and things to do and places to eat out in Harrogate.

The Tower is the jewel, sitting in the room, watching the world go by, and looking out towards Nidderdale and the White Horse, you cannot get bored of the view, we seem to always spend most of our time there.

Looking forward to revisiting again in September,

Once again thank you
John Cameron

Windsor – 23rd August 20

Thanks for helping us have a lovely week in Harrogate at The Windsor apartment.

The facilities and outdoor space are good and the location superb for centre of town. Recommended.

Steven and Mandy

Belford – 19th August 20

Hi Jill

The Belford is a stunning apartment with all mod cons including a washer and dryer. Both beds were huge and very comfortable, a TV in each room was an added bonus.

Being in the city centre with free car parking makes it an ideal location, close to bars, restaurants and shops, yet in a quiet area.

We (2 adults and 1 child) stayed for 5 nights and would not hesitate to stay again. Thumbs up from the 3 of us. 👍👍👍

Cheltenham – 18th August 20

Hi Gill, thank you, we had a lovely time.

Something along the lines of a pyrex dish/mixing bowl/measuring jug/salad bowl would have been handy.

In the bathroom we did find the bath towels very small- maybe you could consider a larger size.

None of the above were deal breakers- the flat was lovely. Just a few suggestions sent with kind regards and best wishes,

Carlingford – 18th August 20

Thanks, Jill.

My wife and I have stayed frequently at Carlingford. It is an excellent ground floor apartment, very well maintained, comfortable, spacious and luxuriously fitted. The standard of furnishings and equipment is very high. The off-road parking is a real boon. Carlingford is ideally situated, a short, flat walk from the town centre, restaurants, the railway station and many major amenities. Having a Waitrose just round the corner is an added bonus!  Our latest stay was in the time of coronavirus, and we were delighted to see how thoroughly the property had been cleaned and sanitised in preparation for our visit. It’s very difficult to think of any downsides at all to the property.

I thoroughly recommend Carlingford as a place to stay.

Best wishes,

Ian Nichol

Franklin Rise – 18th August 20

Hi Jill,

The apartment was beautifully decorated and kitted out and very clean. We easily found a parking space fairly close. 

A minor point, we don’t think the frying pan is compatible with the induction hob. 

We are glad that we found the apartment available at such short notice as it gave us much more flexibility and allowed us to properly relax during our stay. 

Thank you,


Tower – 10th August 20

Hi, we left about an hour ago but just realised that I forgot to turn the dishwasher on – it’s loaded and has tablet in. Apologies!

Had a great stay and will recommend highly

Many thanks


Carlingford – 6th August 20

Hello Jill,

We have arrived, and Carlingford is as brilliant as ever, thank you. 

Best wishes,

Ian Nichol

Belford – 4th August 2020

Belford is a beautiful apartment with everything you could need for a great stay away from home. The decor is gorgeous, beds are super comfy and the position is great as the town centre is right on your doorstep. The owner has thought of everything you might need from tea and coffee to a washing machine and tumbler. What I find sets Belford above many other apartments is the fact it provides all the essentials, washing liquid, dishwasher tablets, hand soap etc. 

We will certainly be back to stay. 


St George’s Five – 2nd August 20

We thoroughly enjoyed our stay at St George’s Five, Harrogate.

This apartment was ideal for us, being in a nice, quiet street with elegant buildings and out of the way at the top of the stairs.

The apartment is very spacious with well-appointed kitchen/lounge with breakfast bar, comfortable sofas and large TV. It also comes with its own parking space, which was very handy.

We particularly liked the peace and quiet of being on the top floor and the fact that the apartment was clean, modern, comfortable and equipped with everything that you need for a short break or holiday in this lovely part of the country. We will certainly be back again.

Susan & Alex Middleton
Stay period 27th to 31st July, 2020.

York Place – 30th July 20

Hello Jill,

Just to confirm that we are in the apartment and everything is as it should be, it’s a beautiful apartment!

Many thanks,


Tower – 13th July 20

Hi there Jill, and thanks for your email. 

We’re more than happy to give a review. 

The Tower is an absolutely beautiful apartment.  It’s been furnished with care and taste, with a perfect mix of some antique furniture and paintings, and good quality ‘mod cons’. It was spotlessly clean, in a very quiet building, and has amazing views from the tower itself.  It’s just a 5 minute walk to the centre so it’s an excellent location too. Wouldn’t hesitate to recommend it to anyone. 

(Feel free to omit anything – I have a lot to say about every subject!!) 

All the best 


Stray – 8th July 20

Good morning, Jill.

This is just to let you know how pleased I am with the quality of the new cleans and linen.
I got in last night to a spotless flat. Really good. 

Thank you.


View – 23rd February 20

Dear Jill

Thank you for your email. Despite the rather mixed weather we really enjoyed our stay at The View. 

The flat was warm and welcoming. It was in an excellent location with a light and bright aspect from the kitchen/living/dining areas. Both bedrooms were a good size with very comfortable beds and pillows. The bathroom and shower facilities were also very good.

We hope to return to Harrogate soon.

All best wishes

Judith and David

York Place – 6th January 20

We have stayed at York Place many times and always enjoy our visit. The location of the apartment is superb with wonderful views of The Stray 

and very easy walking distance to the centre of Harrogate. Its dedicated parking place is hard to find for Harrogate holiday properties and is almost a USP. 

The apartment is welcoming, well furnished and has the bonus of 2 bathrooms. Our ideal holiday property.

Anne Goodyer

No.4 The Mews – 22nd December 2019

Dear Jill,

Thank you for your email. Kevin and I really enjoyed our stay in Number 4 The Mews. The flat was beautiful and perfect for two, plus it was in a great location opposite the Stray and a very short and easy walk to town, passing shops and bars on the way.

We found the flat to be comfortable and found cooking to be easy due to the range of appliances, utensils and cookware, as well as the great counter space. The tv was a bonus and we were able to watch iplayer programmes on it, which is a feature we don’t have at home, so this was a treat. The bathroom was lovely and the shower was great, plus there was plenty of space to put our belongings.

View – 4th December 19

This is the best apartment I have stayed in and I have stayed in many in Harrogate. Everything needed was provided and I especially enjoyed the large TV with Netflix and Amazon installed.


Rooftops – 21st November 19

Hello Jill,

A great stay as always, you think of just about everything -thank you. Hope to be back again soon.

Many thanks for arranging everything, the stay was wonderful, perhaps the weather could have been better, but we have had worse for our breaks this year!!

rooftops was really good thank you and fitted in with what we were doing on this stay very well.

hopefully we will know what days have to be worked over Christmas this week so can plan our festive break too.

Take care,

With very best wishes,


Carlingford – 13th November 19

Thank you Jill. Arrived safely. Another wonderful apartment.



Albany – 8th October 19

Hi Jill,

Albany House was a great place to stay. Close/ easily walkable to the centre of Harrogate with the Conference centre literally at the end of the street.

Lovely spacious apartment, nicely furnished, well equipped kitchen. 

We’ll stay here again if we’re ever back in Harrogate. 

Many thanks

Aileen and Gavin

The Windsor – 30 September 19

Hi Jill,

I just wanted to drop you a quick note to say a big thank you for helping to make it a memorable weekend. The apartment was perfect: amazing location, clean, cosy, and every amenity you could ask for. Look forward to visiting again!

With best regards,


The Windsor 26th September 19

Hi Jill,

Arrived safe & sound and the apartment is great, thank you for checking. 

All mod cons and couldn’t be closer to the cycling, just need to read the welcome book to find out how to switch the rain off 😁

Thanks again for all your help,


Albany – 20th September 19

Hi Jill

Thank you for our stay at the apartment.  Absolutely fantastic, will probably book for next year.

One comment though, the ensuite had a few issues with drainage.  The shower and sink took some time for the water to drain.  The toilet also was struggling to flush the tissue away.

Other than that, wonderful stay.


Rooftops – 19th July 19

Hi Jill,

Great apartment, perfect for the 2 of us attending the trade show.  Would use again, cleanliness, modern & great location.

If you have other apartments in any other towns pls let me know


No.2 The Mews

We have arrived safe and well

The apartment is excellent and we are looking forward to our stay. Thanks.


The Windsor – 18th May 19

Dear Jill Chappell.
Firstly thank you for a fantastic apartment it was spotless and in an ideal location for us as my wife Jayne has mobility problems, mind you  I’m not much better!!
We had the Windsor  for a week and thoroughly enjoyed it, I would recommend it to anyone. We shall be revisiting later in the year and will be booking this apartment again

Once again many thanks and our best regards to you and your very professional staff 

Richard and Jayne Coles

Carlingford – 7th May 19

Dear Jill

Thank you for your email and my invoice that I have received this morning.

May I add I have changed my loyalty to your company from a competitor of yours in Harrogate that I have been using regularly for the past 7years. This is because I am much happier with the service you and your staff provide and the excellent condition with which you maintain your properties. 

Best regards 


No.2 The Mews

Hi Jill,

We enjoyed our time in Harrogate and the weather was lovely.

“Luxury Apartment!

This apartment is very comfortable with all the amenities. Comfortable king size bed, spacious and well appointed kitchen and living room.”

I would like to add- needs a teapot.  Now added – Jill


Kerry Somerville